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Shipping & Returns

Shipping

We DO ship to addresses in the US and Canada. We do NOT ship to PO boxes or APO/FPO.  International orders will NOT be accepted.  

Alaska and Hawaii shipping charge will be a flat rate of $18.  Any orders that do not fit in a large USPS Priority Mail Box will not be shipped to addresses in Alaska or Hawaii.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

$5 Flat Rate Shipping Terms:

We currently are offering a $5 Flat Rate Shipping charge on all Domestic US orders.  Applies to standard ground shipping to Domestic US addresses.  Alaska, Hawaii, Canada and other countries are excluded from this offer.  Offer only valid on in-store and in-stock products.  $5 flat rate cost covers shipping and handling. 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.   

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